Ihave to bring a matter to your we have received a lot of complaints from customers about late of parcels. i have come to the that the new system we introduced last month is a complete . this seems to be due to a combination of factors, but one of the most important ones is that are not very responsible. the union say it's not the workers bt the managers who are at fault. преобразуйте слова так чтобы они подходили грамматически и лексически по содержанию текста: attend, deliver conclude, fail, employ, represent